Become a Tech Expert on JustAnswer


As an Expert on JustAnswer, you can help people while earning money by answering questions online. Set your own hours and work anytime, anywhere. You’ll be able to use your expertise to help people solve their issues with computers, TVs, smartphones, printers, and other consumer electronic products.


JustAnswer needs Tech Experts in these specialties: 

  • Hardware
  • Email
  • Laptop
  • Microsoft Office
  • Networking
  • Programming
  • Consumer electronics
  • Tablets & iPads
  • Streaming devices
  • Home theater
  • TV


The JustAnswer story

Frame_1502_2x.png   In 2003, Andy Kurtzig and his wife Sara were expecting their first child and they had questions around the clock, but their doctor only had time to answer them at scheduled appointments. Coming from an entrepreneurial family, Andy built a site that connects people with professionals across 150+ categories including legal, veterinary, medical, tech and more, 24/7.

Our mission is simple, we want to help people. JustAnswer connects customers. Customers ask questions and JustAnswer matches them to the right Experts. Check out JustAnswer.



Why you’ll love being an Expert on JustAnswer



Get paid to help people
They ask, you answer



Anywhere, anytime hours
Desktop or smartphone

choose_2x.png   Choose your workload
On your own terms


Grow your skill level
Thrive in a community



How do I answer questions on JustAnswer?

  • Customers post questions to the JustAnswer platform. 
  • Experts select the questions they want to answer from a list of available questions in their specialty. 
  • Experts chat, call, or text the customer and provide an answer. Experts also reply to any follow-ups that the customer might have.  
  • Experts are paid for every question answered.  


Examples of tech questions


When do I work?

As an independent contractor on JustAnswer, you can work as much as or as little as you want. There are no scheduled shifts or minimum hours requirements. Many Experts have full-time jobs or own their own businesses in their specialty, and they supplement their incomes by answering questions. Other Experts use the JustAnswer mobile app to answer questions in between consultations. 


How much can I earn as an Expert?

You’re your own boss at JustAnswer! You decide how much you bring in depending on the volume of questions you choose to answer. Many Experts who answer questions at least a few days per week earn an average of $2500 - $5000 per month. In addition to per-answer earnings, Experts can earn bonuses which can add up to an additional 10-20% to monthly earnings. 


Requirements to apply

For Computer Experts, you'll need to have either a professional IT certification  like CompTIA A+ or MCSA or a degree in a computer-related field like Computer Science or Electrical Engineering. In addition, you'll need to have at least 2 years' verifiable employment in your field of expertise.

For Consumer Electronics Experts, you'll need to have either an industry certification or at least 3-5 years of verifiable related employment in your field(s) of expertise.  



What Experts are saying about JustAnswer 


  "I have been having too much fun working with JustAnswer! Since I’m retired, I have ALL this free time. I found out about JustAnswer on YouTube and thought what the heck I’ll give it a try and now I can’t stop answering questions. It makes me feel so good knowing I’m helping people especially when they truly thank me. I have already recommended JustAnswer to several of my retired and working friends."

Sheri, Expert on JustAnswer since 2021



  “I am super happy with the site. It allows for a flexible work schedule which helps out tremendously with two kids and their after school activities. I can work anytime of the day, 7 days a week ...I hope it continues for years to come. Love the site!” 
Amedee, Expert since 2005




  “I get great satisfaction from using my experience and knowledge to help others solve a problem, whilst continually expanding my knowledge at the same time. JustAnswer offers me a convenient and flexible way to do this - I can work the hours that are convenient to me and make efficient use of my downtime by picking up questions in my specialist categories whilst traveling or when I get some quiet time at home. The "helper's high" is quite addictive! 
Pete, Expert since 2009


JustAnswer in the press


Freelance Professionals Find that Answering Consumers' Questions On 'Expert' Sites can be Lucrative

Tomorrow's Gig Economy Marketplaces Are Smarter, Larger and More Global


20 Best Ways to Make Money Online


7 tech tools to help you during the crisis


If you have questions about applying to be an Expert on JustAnswer, please contact



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About JustAnswer | Meet the Experts | Expert Quality | JustAnswer Blog 



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