Become a Tech Expert on JustAnswer


Helpful Links + Resources

About JustAnswer from our CEO Why Become an Expert
Customer Testimonial JustAnswers Journey
Meet our Leadership Team Examples of Tech Questions


The JustAnswer story


 In 2003, When our CEO, Andy Kurtzig, and his wife Sara were expecting their first child, they had questions around the clock, but their doctor only had time to answer them during scheduled appointments. Drawing from his entrepreneurial background, Andy built a site that connects people with doctors, lawyers, and other Experts 24/7, and the idea for JustAnswer was born.


About Us

JustAnswer delivers top-notch professional services affordably and conveniently, 24/7. We're the largest online network of verified Doctors, Lawyers, Veterinarians, Mechanics, and other professionals, offering real-time, personalized guidance. With over 13,000 experts spanning 150 categories, we've assisted 22+ million customers in 196 countries. Count on JustAnswer for accessible 1:1 professional help anytime, anywhere.

Our mission is simple, we want to help people.

What do I do?

As an Expert on JustAnswer, you can help people while earning money by answering questions online. Set your own hours and work anytime, anywhere. You’ll be able to use your expertise to help people solve their issues with computers, TVs, smartphones, printers, and other consumer electronic products.


When do I work?

As an independent contractor on the JustAnswer platform, you can work as much as or as little as you want. There are no scheduled shifts or minimum hours requirements. Many Experts have full-time jobs or own their own businesses in their specialty, and they supplement their incomes by answering questions.


How much can I earn as an Expert?

You’re your own boss at JustAnswer! You decide how much you bring in depending on the volume of questions you choose to answer. 


How do I answer questions on JustAnswer?

  1. Customers post questions to the JustAnswer platform.
  2. Experts review, select, and answer questions based on their particular specialty.
  3. Experts respond via chat, call, or text to the customer.


Requirements to apply

For Computer Experts, you'll need to have either a professional IT certification  like CompTIA A+ or MCSA or a degree in a computer-related field like Computer Science or Electrical Engineering. In addition, you'll need to have at least 2 years' verifiable employment in your field of expertise.

For Consumer Electronics Experts, you'll need to have either an industry certification or at least 2 years of verifiable related employment in your field(s) of expertise.  



What Experts are saying about JustAnswer 


  "I have been having too much fun working with JustAnswer! Since I’m retired, I have ALL this free time. I found out about JustAnswer on YouTube and thought what the heck I’ll give it a try and now I can’t stop answering questions. It makes me feel so good knowing I’m helping people especially when they truly thank me. I have already recommended JustAnswer to several of my retired and working friends."

Sheri, Expert on JustAnswer since 2021



  “I am super happy with the site. It allows for a flexible work schedule which helps out tremendously with two kids and their after school activities. I can work anytime of the day, 7 days a week ...I hope it continues for years to come. Love the site!” 
Amedee, Expert since 2005




  “I get great satisfaction from using my experience and knowledge to help others solve a problem, whilst continually expanding my knowledge at the same time. JustAnswer offers me a convenient and flexible way to do this - I can work the hours that are convenient to me and make efficient use of my downtime by picking up questions in my specialist categories whilst traveling or when I get some quiet time at home. The "helper's high" is quite addictive! 
Pete, Expert since 2009


If you have questions about applying to be an Expert on JustAnswer, please contact



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