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Week In Review - April 7, 2017

This Week in Review includes Spring planning, Expert Persona survey, and this week's top Experts.
April 7, 2017

Spring Fever

With the start of Spring, see what we have in store for Experts this quarter.
April 4, 2017

3 Steps To A 5-Star Answer

This chart includes best practices from Experts who have demonstrated the ability to consistently deliver great customer experiences.
November 14, 2016
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Expert Calendar

NOTE: Test dates are subject to change. To get updates on changes and when new items are added, subscribe to the calendar by clicking on the "+Google Calendar" button at the bottom of the calendar.

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Looking At Speed From An Expert's Perspective
Kelly Smith shares his thoughts on the importance of speed and whether he notices the benefits of speedy responses.
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We look at how JustAnswer, Netflix, and Amazon use speed to incentivize members.
Introducing the Expert Mobile Web
We're excited to announce a mobile option for Experts to find, lock, and respond to questions on-the-go.

Experts Helping Experts

Experts Helping Experts is a program where Experts teach fellow Experts new skills, share expertise, discuss hot topics and get to know one another. Webinars and articles from this program are created by Experts, for Experts. Topics range from Expert best practices to specific expertise. To learm more and get topics we're looking for help with, click here.

Job Hunting Tips For College Grads

We asked Michael Shapiro, one of our Job Experts, to share some tips on how to best prepare and find a job fresh out of college. These are great tips to share with those you know who are looking for jobs as a college grad.

Last Minute Tax Tips from Tax Experts

With the April 18 filing deadline quickly approaching, we’ve asked Robin and Stephen, two of our top Tax Experts on JustAnswer, to share some last minute Tax tips.

What You Need To Know About Hypothermia

As winter sweeps through the country, it’s important to be smart about keeping yourself and young kids warm, and know the risks of hypothermia. We reached out to Dr. Basu for some information about hypothermia.
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