Helpful Links + Resources
|About JustAnswer from our CEO
|Why Become an Expert
|Meet our Leadership Team
|Examples of Health Questions
The JustAnswer story
In 2003, When our CEO, Andy Kurtzig, and his wife Sara were expecting their first child, they had questions around the clock, but their doctor only had time to answer them during scheduled appointments. Drawing from his entrepreneurial background, Andy built a site that connects people with doctors, lawyers, and other Experts 24/7, and the idea for JustAnswer was born.
JustAnswer delivers top-notch professional services affordably and conveniently, 24/7. We're the largest online network of verified Doctors, Lawyers, Veterinarians, Mechanics, and other professionals, offering real-time, personalized guidance. With over 13,000 experts spanning 150 categories, we've assisted 22+ million customers in 196 countries. Count on JustAnswer for accessible 1:1 professional help anytime, anywhere.
Our mission is simple, we want to help people.
What do Experts do?
As an Expert on JustAnswer, you can help people while earning money by answering health questions online. You’ll be able to use your expertise to help people from all over, even those who might not be able to access traditional health services but still really need your help. Set your own hours and work anytime, anywhere by answering questions related to Pediatrics, Obstetrics & Gynecology, Dermatology, Neurology, Homeopathy, Mental Health, and more.
When do I work?
As an independent contractor on the JustAnswer platform, you can work as much as or as little as you want. There are no scheduled shifts or minimum hours requirements. Many Experts have full-time jobs or own their own businesses in their specialty, and they supplement their incomes by answering questions.
How much can I earn as an Expert?
You’re your own boss at JustAnswer! You decide how much you bring in depending on the volume of questions you choose to answer.
How do I answer questions on JustAnswer?
What kind of information am I providing in my answers?
Experts in the Medical and Wellness categories shall provide general information only, not medical advice and are prohibited from forming a professional-client relationship on the platform. Please see the Expert Agreement for more information.
Requirements to apply
For Medical: MD or DO license (or local equivalent) that is active and in good standing, plus a minimum 4 years employed as a practitioner.
To answer questions in any of the following medical specialties, relevant board certification and a minimum of 4 years practicing in that specialty is required:
Requirements for wellness specialties:
Mental health, relationships or parenting: PhD in Psychology or Psychiatry and/or MD, plus a minimum of 4 years employed as a psychiatrist or psychologist.
Other licensing options plus 4 years of practice:
- Licensed Professional Counselor (LPC)
- Licensed Mental Health Counselor (LMHC)
- Licensed Clinical Professional Counselor (LCPC)
- Licensed Professional Clinical Counselor of Mental Health (LPCC)
- Licensed Clinical Mental Health Counselor (LCMHC)
- Licensed Mental Health Practitioner (LMHP)
- Licensed Clinical Social Worker (LCSW)
Dental: DDS degree (or local equivalent) that is active and in good standing, plus a minimum of 4 years employed or in practice as a dentist.
What Health Experts are saying about JustAnswer
| "Many of the customers (patients) are just seeking genuine help from someone who wants to take the time to listen to them. I have found this increasingly rewarding over the last 8 months in particular. Also, the anonymity that the website provides I think allows patients to be more open and forthcoming with me which I think helps overcome the obstacles that I am used to seeing in the clinic or hospital setting. VERY VERY REWARDING on a personal level!”
— Dr. David, Board Certified Physician on JustAnswer since 2010
“The site is providing solutions with very affordable question fees...people are getting help from realExperts and I love to work with the site and provide help related to my profession for people who can’t afford expensive fees...”
If you have questions about applying to be an Expert on JustAnswer, please contact firstname.lastname@example.org.