Become a Home Improvement Expert on JustAnswer

Updated September 15, 2023 15:25

As an Expert on JustAnswer, you can help people while earning money by answering questions online. You’ll be able to use your expertise to help people diagnose their home repair issues and figure out whether they can solve it themselves or need to call in a professional for a home visit. Set your own hours and work anytime, anywhere.

JustAnswer needs Home Improvement Experts, especially in these specialties:

Licensed electricians
Licensed plumbers
Small engine repair
Small appliance repair

Pool and spa maintenance and repair
Sewing machine repair
Appliance repair, especially
• Ovens, cooktops and ranges
• Washers & dryers
• Refrigerators

The JustAnswer story

In 2003, Andy Kurtzig and his wife Sara were expecting their first child and they had questions around the clock, but their doctor only had time to answer them at scheduled appointments. Coming from an entrepreneurial family, Andy built a site that connects people with professionals across 150+ categories including legal, veterinary, medical, tech and more,  24/7.

Our mission is simple, we want to help people. JustAnswer connects customers. Customers ask questions and JustAnswer matches them to the right Experts.

Why you’ll love being a Home Improvement Expert on JustAnswer

Get paid to help people
They ask, you answer

Anywhere, anytime hours
Desktop or smartphone

Choose your workload
On your own terms

Grow your skill level
Thrive in a community

When do I work?

As an independent contractor on JustAnswer, you can work as much or as little as you want to! There are no scheduled shifts. You can make your own hours and work only when you want. The JustAnswer mobile app allows you to answer questions and make extra money in between your scheduled in-home visits.

How much can I earn as an Expert?

You’re your own boss at JustAnswer! You decide how much you bring in depending on the volume of questions you choose to answer. Many Experts who answer questions at least a few days per week earn an average of $2500 - $5000 per month. In addition to per-answer earnings, Experts can earn bonuses which can add up to an additional 10-20% to monthly earnings.

How do I answer questions on JustAnswer?

Customers post questions to the JustAnswer platform.
Experts select the questions they want to answer from a list of available questions in their specialty.
Experts chat, call, or text the customer and provide an answer. Experts also reply to any follow-ups that the customer might have.
Experts are paid for every question answered.

Examples of home improvement questions

Requirements to apply

General home improvement:

A general contractor license AND

-A minimum 2 years of employment in home or commercial improvements

-OR a minimum of 5 years of employment in home or commercial improvements.

Appliance repair: A National Appliance Service Technician Certification (NASTeC) or state-issued appliance certification, or a minimum 2 years of appliance repair employment. 

Electrical: An electrician license plus minimum 2 years of employment as an electrician.

HVAC: An HVAC or EPA license plus minimum 2 years of HVAC-related employment. Also qualifies: NATE Certification HVACR.

Plumbing: A general contractor or plumbing license, plus 2 years of relevant employment or business ownership as a plumber.

Pool and spa: A pool and spa certification (e.g. PPSP, CMS, CST or CPO), or 2 years relevant pool and spa employment.

Small Appliance:  A National Appliance Service Technician Certification (NASTeC) or state-issued appliance certification, or a minimum 2 years of small appliance repair employment or business ownership. 

Small Engine: Small Engine repair/technology certification from the Equipment & Engine Training Council (EETC) or state-issued small engine repair certification, or a minimum 2 years of small engine repair employment or business ownership. 

What Home Improvement Experts are saying about JustAnswer

"I found JustAnswer when I was looking to make some side income... it really helped to make some supplementary income during that time, and I have kept with it even after business is booming again! I feel it provides a great service to homeowners as well as keeps all of us sharp working on things that we normally wouldn't work on in our day-to-day business."
— Mark B., HVAC Technician since 2010

“I love this job for all the obvious reasons. I love helping people and the flexibility of the job is great too. I started almost 10 years ago working on the site part time.”
— Canuckthepro, HVAC Technician since 2010