How to become a Health and Medical Expert on JustAnswer

Updated 05 April 2023 14:29

As an Expert on JustAnswer, you can help people while earning money by answering health questions online. You’ll be able to use your expertise to help people from all over, even those who might not be able to access traditional health services but still really need your help. Set your own hours and work anytime, anywhere by answering questions related to General Practice, Paediatrics, Obstetrics & Gynecology, Dermatology, Neurology, Homeopathy, Mental Health, and more.

The JustAnswer story

In 2003, Andy Kurtzig and his wife Sara were expecting their first child and they had questions around the clock, but their doctor only had time to answer them at scheduled appointments. Coming from an entrepreneurial family, Andy built a site that connects people with professionals across 150+ categories including legal, veterinary, medical, tech and more,  24/7.

Our mission is simple, we want to help people. JustAnswer connects customers. Customers ask questions and JustAnswer matches them to the right Experts. Check out JustAnswer.

Why you’ll love being an Health Expert on JustAnswer

Get paid to help people
They ask, you answer

Anywhere, anytime hours
Desktop or smartphone

Choose your workload
On your own terms

Grow your skill level
Thrive in a community

How do I answer questions on JustAnswer?

Customers post questions to the JustAnswer platform.
Experts select the questions they want to answer from a list of available questions in their specialty.
Experts chat, call, or text the customer and provide an answer. Experts also reply to any follow-ups that the customer might have.
Experts are paid for every question answered.

Examples of health questions

When do I work?

As an independent contractor on JustAnswer, you can work as much as or as little as you want. There are no scheduled shifts or minimum hours requirements. Many Experts have full-time jobs or own their own practices in their specialty, and they supplement their incomes by answering questions. Other Experts use the JustAnswer mobile app to answer questions in between appointments.

How much can I earn as an Expert?

You’re your own boss at JustAnswer! You decide how much you bring in depending on the volume of questions you choose to answer. Many Experts who answer questions at least a few days per week earn an average of $2,000 - $7,000 per month. The most active Experts earn over $10,000 per month.

Experts are paid for every question answered and are paid out monthly. In addition to per-answer earnings, Experts can earn bonuses which can add up to an additional 10-20% to monthly earnings.

What kind of information am I providing in my answers?

Experts in the Medical and Wellness categories shall provide general information only, not medical advice and are prohibited from forming a professional-client relationship on the platform. Please see the Expert Agreement for more information.

Requirements to apply

All Health/Medical subcategories except mental health

GMC Licence to Practice

Equivalent US, EU, or Canada Licence

AND

4 years employment, fellowships or residencies in speciality subcategory

Mental Health

GMC Licence as GP or in Psychiatry or equivalent certification

Equivalent US, EU, or Canada Licence

AND

4 years employment in direct mental health services

Apply Now

What Health Experts are saying about JustAnswer

"Many of the customers (patients) are just seeking genuine help from someone who wants to take the time to listen to them. I have found this increasingly rewarding over the last 8 months in particular. Also, the anonymity that the website provides I think allows patients to be more open and forthcoming with me which I think helps overcome the obstacles that I am used to seeing in the clinic or hospital setting. VERY VERY REWARDING on a personal level!”
— Dr. David, Board Certified Physician on JustAnswer since 2010

“The site is providing solutions with very affordable question fees...people are getting help from realExperts and I love to work with the site and provide help related to my profession for people who can’t afford expensive fees...”
— Dr. Zaheer, Homeopathic Doctor of Medicine on JustAnswer since 2008