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FAQ

New Expert resources
Getting started on the Platform and building your profile
Answering questions
Using the Request Center, locking questions, notifications and more
Getting paid
How the payment model works, getting paid, and earnings reports
Premium services
Help customers through additional services like phone calls
Best practices
Expand your knowledge and find category specific tips
News and updates
Stay current on updates and news about the JustAnswer Platform
Help and support
Information on how to report and troubleshoot issues
Policies
Expert Agreement, Terms of Service, and more

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