Want a $50 Amazon gift card? All you have to do is rate above and each month, we will hold a raffle to select one lucky Expert to win a $50 Amazon gift card. Each vote counts as a raffle entry.
A separate view of available Premium Service requests should now be available for all Experts on the Request Center.
We have some exciting bonuses planned in March to reward Experts for delivering consistent 5-star service. Stay tuned!
We are looking for a few Medical Experts to participate in an Expert Roundup article on whether cellphones can cause cancer. Participation in Expert Roundup articles is a great way to boost your authority in the topic and build trust with potential customers. You can find an example of an Expert Roundup article here. To participate, send us a message!
Thank You's From Your Mods
A few words from the team that helps you get to questions quickly, improve your success on the site, and reward you with those JA chips.
"Big "Thank you" to all the experts who have so been so helpful with my inquiries and in response to my requests for help for a customer!" - Josie
"I would like to thank all of my Experts for being so receptive to my advice and doing all they can to increase their 5 star ratings...You ROCK!!" - Camille
"Thank you to all the Car Experts who have gone above and beyond this month to work hard on boosting those 5-star ratings and spending more time on the site, it really makes all the difference!!" - Walt
"Thank you for picking up and helping when asked. Computer Experts have been outstanding! Let's make March the best yet this year!" - Lindie
"Thanks so much for all your hard efforts in reaching site goals this past year. Looking forward to making this year even better." - Rachel
Tips To Spring Clean Your Expert Profile
When was the last time you looked at your Expert profile pages? If it’s been awhile, you might want to take a peek because chances are thousands of customers are visiting your profile pages every day and deciding whether to ask you their questions.
Please join us in congratulating this week's JustAmazing Experience recipient: Anna (MsAM)! A customer came to JustAnswer concerned about the health of Kronos, her pet bearded dragon. Kronos has not been doing very well and the customer feared for the worst. Anna showed a lot of empathy and gave clear and concise information that ultimately helped with Kronos' recovery. At the end of the exchange, the customer had this to say about her experience:
"Anna was absolutely great , she was efficient fast and concise. My bearded dragon was going to die within the next few days if not hours and Anna provided the solution. Thank you!"
JustAmazing Experience Program: Every day, Experts on JustAnswer work hard to consistently deliver the best experiences to customers who are looking for Expert help. Somewhere between a friendly greeting to a complete answer, Experts are doing some amazing things to show that they care. The JustAmazing Experience program is our way to show how grateful we are to those who are going above and beyond for customers. Each week, we will recognize and award one Expert who exemplifies the service excellence that we strive for with a $50 Amazon gift card.
This Week's Top Performers
Most 5-Star Ratings Received from ALL Customers
+33 (Last week: 34)
+5 (Last week: 7)
-1 (Last week: 2)
-- (Last week: 4)
+4 (Last week: 9)
Most 5-Star Ratings Received from Members
+2 (Last week: 3)
+2 (Last week: 4)
-1 (Last week: 2)
+43 (Last week: 47)
+33 (Last week: 38)
Most Member Questions Responded To in 30 Minutes or Less
+29 (Last week: 30)
-- (Last week: 2)
+1 (Last week: 4)
-1 (Last week: 3)
+40 (Last week: 45)
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