Say goodbye to premium service requests with payment errors and say hello to premium requests that are ready for you to fulfill!
One of the many insightful feedback we received from Experts about premium services is that some often come back with payment errors. These payment errors can occur for a variety of reasons and they can be a frustration when you are trying to go above and beyond to help customers via phone call or secure remote assistance. That's why we're excited to share that after much collaboration with the Expert community and real testing back in November 2017, we've been able to significantly reduce the number of premium services requests with payment errors! And less payment errors means more requests that area ready for to be fulfilled, and of course, more $$$ for you to earn. Let's get premium!