How to handle customer refund requests

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  • ComputerVauck1

    I use this a lot, it´s logical to do so, but many experts don´t seem to do it. Same with questions in the wrong category, they are there for hours very often and I seem to be the only expert which takes the time to move them to the right category. Maybe you should also make a post about this function, so that all experts know that they can move the questions easily on their own within seconds. The customer will surely appreciate it.

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