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Week in Review - September 2, 2016

By Anh Nguyen |
Every Friday, the Expert Ops team will recap the latest enhancements, contributions from the Expert community, customer compliments, and preview the week ahead.
 
Latest Enhancements
Opt-outs and auto phone requests: Experts who opted out of a question can now accept an auto phone call request from the same customer.
Replies posting to the right questions: We've fixed an issue where some replies were not posting to the right questions.
 
Help Us Improve My Dashboard
It's been about a month since we unveiled My Dashboard to the Expert community and we're excited to hear what you think!

Your feedback will help us provide even more data and insight that can help you be successful on JustAnswer. Please take a few minutes to share your thoughts on how we can improve My Dashboard.
Take Survey >>
 
Win Amazon Gift Cards This Labor Day Weekend
Ready to make some money AND win a $50 Amazon gift card? This Labor Day Weekend, you will earn a raffle entry for every Member question that you send a first response to in 30 minutes or less. We will select and announce winners for each category after the weekend.
 
This Week's Best
Most 5-Star Ratings Received from Members
Expert Category Trending
1. PaulmoJD Legal +1 (Last week: 2)
2. rayanswers Legal +4 (Last week: 6)
3. abray1115 Medical +11 (Last week: 14)
4. DrMichaelSalkin Pets +27 (Last week: 31)
5. peterpete190 Cars -4 (Last week: 1)
Most Total Positive Ratings Received from Members
Expert Category Trending
1. PaulmoJD Legal +1 (Last week: 2)
2. rayanswers Legal +5 (Last week: 7)
3. abray1115 Medical +12 (Last week: 15)
4. DrMichaelSalkin Pets +27 (Last week: 31)
5. RichieMe Tech +22 (Last week: 27)
Most Member Questions Responded To in 30 Minutes or Less
Expert Category Trending
1. PaulmoJD Legal -- (Last week: 1)
2. rayanswers Legal +3 (Last week: 5)
3. peterpete190 Cars -1 (Last week: 2)
4. retireddebra Legal -1 (Last week: 3)
5. jhook1398 Cars  (Last week: 4)
Most Auto Phone Call Requests Fulfilled
Expert Category Trending
1. Joyce Stevens Legal -- (Last week: 1)
2. MasterFixIt Tech -- (Last week: 2)
3. centralappliance1 HI +26 (Last week: 29)
4. amedee Cars -1 (Last week: 3)
5. RichieMe Tech -- (Last week: --)
 
Coming Up Next Week
 
More enhancements and announcements
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