Week in Review - September 2, 2016 – Expert Help Center

Every Friday, the Expert Ops team will recap the latest enhancements, contributions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements

	Opt-outs and auto phone requests: Experts who opted out of a question can now accept an auto phone call request from the same customer.
	Replies posting to the right questions: We've fixed an issue where some replies were not posting to the right questions.

Help Us Improve My Dashboard

It's been about a month since we unveiled My Dashboard to the Expert community and we're excited to hear what you think!

Your feedback will help us provide even more data and insight that can help you be successful on JustAnswer. Please take a few minutes to share your thoughts on how we can improve My Dashboard.

Take Survey >>

Win Amazon Gift Cards This Labor Day Weekend

Ready to make some money AND win a $50 Amazon gift card? This Labor Day Weekend, you will earn a raffle entry for every Member question that you send a first response to in 30 minutes or less. We will select and announce winners for each category after the weekend.

This Week's Best

Most 5-Star Ratings Received from Members

Expert	Category	Trending
1. PaulmoJD	Legal	+1 (Last week: 2)
2. rayanswers	Legal	+4 (Last week: 6)
3. abray1115	Medical	+11 (Last week: 14)
4. DrMichaelSalkin	Pets	+27 (Last week: 31)
5. peterpete190	Cars	-4 (Last week: 1)

Most Total Positive Ratings Received from Members

Expert	Category	Trending
1. PaulmoJD	Legal	+1 (Last week: 2)
2. rayanswers	Legal	+5 (Last week: 7)
3. abray1115	Medical	+12 (Last week: 15)
4. DrMichaelSalkin	Pets	+27 (Last week: 31)
5. RichieMe	Tech	+22 (Last week: 27)

Most Member Questions Responded To in 30 Minutes or Less

Expert	Category	Trending
1. PaulmoJD	Legal	-- (Last week: 1)
2. rayanswers	Legal	+3 (Last week: 5)
3. peterpete190	Cars	-1 (Last week: 2)
4. retireddebra	Legal	-1 (Last week: 3)
5. jhook1398	Cars	(Last week: 4)

Most Auto Phone Call Requests Fulfilled

Expert	Category	Trending
1. Joyce Stevens	Legal	-- (Last week: 1)
2. MasterFixIt	Tech	-- (Last week: 2)
3. centralappliance1	HI	+26 (Last week: 29)
4. amedee	Cars	-1 (Last week: 3)
5. RichieMe	Tech	-- (Last week: --)

Coming Up Next Week

More enhancements and announcements