Week in Review – June 24, 2016

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements, contributions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements

Show/Hide Phone Call Requests: You should now be able to show or hide individual Phone Call requests in the Request Center. Similar to questions, you can click on the eye icon next to the payout value to hide Phone Call requests.
Did a Customer Ask Me About a Free Phone Call? Customers who sign up for a membership via the Member mobile app get two free phone calls with Experts. As Experts, you are still getting paid for these calls. If a customer mentions about free phone calls to you, just know that this is a promotion for customers and you are still appropriately credited.
Closed Questions on the Request Center: We've fixed an issue where a question would re-appear on the Request Center after the question has been closed and an Expert has opted out. These closed questions should no longer re-appear on the Request Center.

Want a simple one-click greeting tool?


We're excited to invite Experts to help us test out a new one-click greeting tool where you can set and send a predefined greeting for each of your admitted categories with just a click. To enable this new feature, you must add/update all of your category greetings. Click here to learn more >>

Experts Helping Experts: Michael S. shares his job hunting tips for college grads


A 2015 poll conducted by AfterCollege shows that only 14% of college seniors have full-time jobs lined up after graduation. That leaves 86% of college seniors and recent grads scrambling to find work. Do you know a college grad still looking to line up a post-college job? We asked Michael Shapiro, one of our Job Experts, to share some tips on how to best prepare and find a job out of college.​ Read Michael's tips >>

This Week's Best

Most Member Questions Responded To

1. rayanswers Legal +5 (Last week: 6)
2. PaulmoJD Legal +10 (Last week: 12)
3. rarewares Antiques +138 (Last week: 141)
4. Ms_Daisy Antiques -- (Last week: --)
5. xsvectOR Cars +329 (Last week: 334)

Most Member Questions Responded To in 30 Minutes or Less

1. rayanswers Legal +5 (Last week: 6)
2. PaulmoJD Legal +11 (Last week: 13)
3. TexasAtty Legal -1 (Last week: 2)
4. xsvectOR Cars +181 (Last week: 185)
5. CalAttorney2 Legal -- (Last week: 5)

Top Weekend Warriors
(most Member questions responded to Friday-Sunday)

1. rarewares Antiques +24 (Last week: 25)
2. TexasAtty Legal -- (Last week: 2)
3. xsvectOR Cars +84 (Last week: 87)
4. Docmaddy Medical +2 (Last week: 6)
5. CalAttorney2 Legal -4 (Last week: 1)

Most Auto Phone Call Requests Fulfilled

1. Joyce Stevens Legal -- (Last week: 1)
2. xsvectOR Cars +21 (Last week: 23)
3. MasterFixIt Appliance +2 (Last week: 5)
4. jhook1398 Cars -2 (Last week: 2)
5. smitty1486 Appliance +20 (Last week: 25)

Coming Up Next Week

More enhancements and announcements
Have more questions? Submit a request