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Week in Review – May 27, 2016

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements, contributions from the Expert community, customer compliments, and preview the week ahead.

Request for Memorial Day Weekend Photos

 

As you're enjoying the long Memorial Day weekend with friends and family, we want to see your photos! Whether you're road tripping, BBQing, going to a baseball game or just getting together with loved ones, email your photos to us and we will include them in a special Memorial Day post on Monday.

Car Talk with Ed and John

 

We are currently piloting a podcast series where Members, our most loyal customers, can call in and ask questions directly to Experts. Every episode features two volunteered Experts and covers topics based on the Experts' knowledge. We will reach out to appropriate Experts to participate in future episodes.

In the very first episode of the podcast, we talked cars and were joined by Ed (Toyota_Service) and John (Dr. Diagnostic). They shared car maintenance tips, answered live questions from Members, and talked about common car repair mistakes.You can listen to it here.

This Week's Best

Most Member Questions Responded To

ExpertCategoryTrending
1. hikehuashan Antiques +21 (Last week: 22)
2. rarewares Antiques -- (Last week: 2)
3. PaulmoJD Legal -2 (Last week: 1)
4. peterpete190 Cars +4 (Last week: 8)
5. PhillipsEsq Legal +4 (Last week: 9)

Most Member Questions Responded To in 30 Minutes or Less

ExpertCategoryTrending
1. hikehuashan Antiques +16 (Last week: 17)
2. rarewares Antiques -1 (Last week: 1)
3. PaulmoJD Legal -1 (Last week: 2)
4. peterpete190 Cars +6 (Last week: 10)
5. druzair Medical +38 (Last week: 43)

Top Weekend Warriors
(most questions responded to Friday-Sunday)

ExpertCategoryTrending
1. peterpete190 Cars -- (Last week: --)
2. PaulmoJD Legal -- (Last week: --)
3. koboma Small Engine -- (Last week: --)
4. nekovet Pets -- (Last week: --)
5. md20/20 Appliance -- (Last week: --)

Most Auto Phone Call Requests Fulfilled

ExpertCategoryTrending
1. Joyce Stevens Legal -- (Last week: 1)
2. jhook1398 Cars +11 (Last week: 13)
3. HeavyEquipmentTech Heavy Equipment -- (Last week: 3)
4. ratioscripta Legal +11 (Last week: 15)
5. MasterFixIt Tech +2 (Last week: 7)

Coming Up Next Week

Surge Payout for Cars, Home Improvement, Legal, Pets, and Tech categories. Experts in these categories should expect to get a direct email with more information.
More enhancements and bug fixes!
Have more questions? Submit a request

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