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Week in Review – April 22, 2016

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, contributions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

Opt Out is available on Expert mobile: Experts using the Expert Mobile can now opt out of questions. Click here to learn more about Expert Mobile.
Multi-Expert fulfillment for Auto Phone Calls: When a 5-minute hold for Auto Phone Call is still locked to an opt-out Expert, a second Expert can respond to the question and accept the Auto Phone Call request (once the 5-minute hold ends), and will be paid for both Q&A and phone call.

Looking At Speed From An Expert's Perspective

 

We've shared data recently in our communications about the benefits of speedy responses. But do Experts notice the same benefits suggested by our data?

To find out, we asked Kelly Smith, a longtime Appliance Expert, to share his thoughts on the importance of speed, the balance between speed and quality, and whether he notices the benefits of speedy responses. See what Kelly thinks >>

Note About The Recent Chrome Update

With Chrome's latest update to version 50.0.2661.75, the Active Request page has been experiencing display issues. The latest update affects a lot of websites and the Chrome dev team is working on a fix. We are proactively working on a fix specifically for JA and should be available on Thursday 4/28. Click here to learn more >>

 

Coming Up Next Week

More enhancements and bug fixes!
Have more questions? Submit a request

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