Week in Review – March 11, 2016

By Anh Nguyen |
March 11, 2016

Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, contributions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

My Questions is now on Expert Mobile Web: We have added the My Questions view to the Expert Mobile Web, which means you can now browse questions you've corresponded with on your smartphone.
Surge Payout Test for Car Categories ONLY: To help better serve customers during off-hours, we are testing surge payout for Car questions between 7PM-6AM PST. Click here to learn more.

JustAwesome Expert: Phil Scott


Phil Scott, a mechanical engineer and Home Improvement Expert, was seeking adventure when he traveled to Guatemala but he ended up making a big impact on the local community. We talked to Phil about how he travels with a purpose and how he has used JustAnswer to help his cause.

Read Phil's Story >>

Customer Compliments

To DrMichaelSalkin: "My 9 yr old Toy Schnauzer suffered a General Seizure. My wife and I were really scared and were unable to get hold of a local vet. I was lucky to find JustAnswer and Dr Michael Salkin. Dr. Salkin is a caring pet doctor and was able to comfort us. He explained exactly what had happened and what we could do. Our dog is back to normal and doing fine. Thank you again, Dr. Michael Salkin and JustAnswer. I highly recommend this service." - Jerry W.


To Drhollowayvet: "Above excellent! Caring, clear and detailed. I was able to share with my family and we could make a plan for the care of two adult cats. Thank you, Dr. H. Wish we could see you in your office! Great job." - Claudia, Upstate New York

To ratioscripta: "Thank you SO MUCH, Ely I almost ate a gun trying to find the answer to my question that resembled a web of twists and turns. You answered a riddle for which I would have had to pay my attorney more than the bond I am trying to obtain. In the end, you gave me an answer that didn't make me happy. In doing a great job, you didn't hesitate to be the bearer of bad news." - Peter S. from Florida

 Coming Up Next Week

Membership and Speed in the Sharing Economy: We share insights and best case practices of companies in the sharing economy that are leverage speed as a Membership incentive.
More enhancements and bug fixes!
Have more questions? Submit a request