Week in Review – March 25, 2016

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, contributions from the Expert community, customer compliments, and preview the week ahead.

Do Members Have A Need For Speed?


Instant gratification has become the norm for companies in service industries, which tout speed very highly as the main benefit of their membership programs. While speed is an enticing member benefit for Amazon and Netflix, does it work for a company like JustAnswer? Click here to find out >>

JustAwesome Expert: As Simple As A Phone Call

JustAwesome Expert: A Phone Call Helped Mike with a Car Problem


Jay, a Car Expert and one of JustAnswer's top phone call Experts, came to the rescue when Mike had a problem with his Nissan Maxima. See how Jay was able to help Mike with a simple phone call. Click here to see the video >>

This Week's Best

Most Member Questions Responded To
1. PaulmoJD
4. peterpete190
2. PhillipsEsq
5. rarewares
3. TaxRobin
Most Questions Responded To in 30 Minutes or Less
1. PaulmoJD
4. itstuff
2. md20/20
5. RichieMe
3. barristerinky
Most Auto Phone Call Requests Fulfilled
1. Joyce Stevens
4. xsvectOR
2. RichieMe
5. HeavyEquipmentTech
3. smitty1486
Most Auto Secure Remote Assistance Requests Fulfilled
1. jange010
4. RichieMe
2. babyxdeja
5. michelleclive
3. itstuff
Have more questions? Submit a request