Week in Review – December 25, 2015

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, contributions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

Customer Last Viewed: We've fixed an issue where the Customer Last Viewed status was not updating correctly.
Loading the Request Center on Mobile: We've corrected a page crashing issue when Experts try to access the Request Center on mobile phones.
Expired Auto Phone Call Requests on the Request Center: There was a bug where expired Auto Phone Call requests were still listed in the Request Center. This has now been fixed and expired requests are removed.

Happy Holidays from JustAnswer!


Customer Compliments

You're awesome and customers agree. Below are recent compliments we've received from customers expressing their appreciation. 

For eurotec: "I asked a question regarding the location of a module on my 1983 Mercedes 380SL. Marty responded in less than an hour. The cost of his help was about one-tenth of what it would have cost me at the local Mercedes dealer, and I did it from the comfort of my home." - Gus S. from Hixson, TN
For Dr.Barbara: "I was unsure about this at first, however Dr. Barbara answered very quickly, and was genuinely interested and thoroughly. I brought the cat to a vet and feel that her answers prepared me for my appointment. Thank you very much!" - Jonas F.

Coming Up Next Week

That's all, folks! See you in 2016!


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