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Week in Review – October 30, 2015

By Anh Nguyen |

This week, we recap spooky enhancements and bug fixes, questions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

New Member Questions: We are currently running a test on the Question List where new member questions are marked with red payout values. Click here to learn more about how you can improve your rating with this test.

Policy Reminder

With the recent increase in customer initiated additional service requests such as phone calls, we want to share some things to keep in mind when responding to customer requests, especially when you are unable or unwilling to fulfill. Click here to learn more.

Cyberbullying: The what and how to prevent it in the Expert community

October is National Bullying Prevention Month. To help bring more awareness to this issue, we talked to Jennifer M., a relationship and parenting Expert on JustAnswer, with a focus on psychology. We asked her to share her insights on cyberbullying, specifically for adults, and how to prevent it in the Expert community. Click here to read more.

Coming Up Next Week
 

Have you heard about the Request Center? Stay tuned for next Monday.
More bug fixes and enhancements
Have more questions? Submit a request

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