Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, questions from the Expert community, customer compliments, and preview the week ahead.
Latest Enhancements and Bug Fixes
Below are the latest enhancements and bug fixes for this week:
|Expert Calendar: We have an Expert facing calendar of upcoming tests, office hours and webinars in the Expert Help Center. Check it out and subscribe to stay up to date with what we're doing.|
|Show notifications: The Find Questions List now has a built-in notifier, similar to Desktop Notifier, that shows newest questions in your category.Learn more here.|
For the Community
Yesterday (8/14), we started the Removal of IR test where we aim to improve accept rate by removing the "I'm ready to be rated" checkbox. During the test, all your responses will be sent as answers which will allow customers to rate you when they're satisfied. Click here to learn more about the test.
Coming Up Next Week
|Phone call tips from Experts|
|More bug fixes!|