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Week in Review – July 31, 2015

By Anh Nguyen |
July 31, 2015


Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, questions from the Expert community, customer compliments, and preview the week ahead.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

"Remove from list" and "Opt out": We resolved an issue in PQA where Experts received an error message when trying to remove or opt out of a question.
My Questions sidebar: The My Questions sidebar in PQA has been updated to include the last 10 questions with a reply from either you or the customer.
Show notifications: The Find Questions List now has a built-in notifier, similar to Desktop Notifier, that shows newest questions in your category. Learn more here.

For the Community

Next Tuesday (8/4), we will officially end support for Desktop Notifier. But don't be too upset. We took the best of Desktop Notifier and built it right into the Find Questions List. No more clunky installation of a separate application and one less place to sign in.

With Show notifications, you'll get notifications for new questions in your category. When you click on questions, they will launch in one PQA tab.

Click here to learn more about Show notifications

Coming Up Next Week
 

Multiple Opinion Test (TBD): This test will give customers the option to get multiple opinions from two Experts. Click here to learn more about the test.
New Expert community theme announcement.
Desktop Notifier Retirement (8/4): We will officially stop supporting Desktop Notifier.
More bug fixes!
Have more questions? Submit a request

Comments

  • Avatar
    Mike_G2010

    Auto greeting as was in previous edition. Allows for a faster response when starting a question.