UPDATE: Auto Phone Call Offer Test II Starting on 8/17!

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7 comments

  • Knowitalll

    Please explain step by step how this system is different from what we receive now (customer has requested telephone contact) and/or the current additional services button.

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  • Knowitalll

    I see now that the Auto Phone Call FAQ explains some of the details.

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  • Anh Nguyen

    Hi Knowitalll, feel free to ask any info that's not included in the FAQ here or submit a ticket.

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  • ebrock63

    Is there a way to be excluded from it. It has so completely clogged my emails with these requests, which half of them are either error or already accepted by another expert, that I cannot find replies from customers or emails from other important things. I get as many as 10 in 30 seconds.

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  • Anh Nguyen

    @ebrock63, we plan to have an opt out option in the next iteration and will let you know once it's available.

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  • GMman8085

    It would be nice if there was a description of the question in the email.

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  • Anh Nguyen

    Hi @GMman8085, we're looking at ways to optimize the email so it has just the right amount of info. In the meantime, you can open the request from the email and then be able to open the question from the landing page.

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