Week in Review – May 15, 2015

By Anh Nguyen |

Every Friday, the Expert Ops team will recap the latest enhancements and bug fixes, tips and questions from the Expert community, and preview what’s happening in the following week.

Latest Enhancements and Bug Fixes

Below are the latest enhancements and bug fixes for this week:

  • If Expert responds within the first minute of lock, Lock Timer will not change questions on PQA
  • Experts and customers are now able to exchange phone numbers in PQA without filter
  • Agree alert is now working on PQA
  • The question value displayed on PQA is now correct

If you still experience any of the issues above, let us know at

Compliments from Customers

At JustAnswer, our mission is simply “We help people.” The ‘We’ is you, the AMAZING Expert community, and the teams here at JustAnswer. Below are a few compliments from customers that we would like to share:

Expert Richard was extremely helpful. On a scale of one to ten, he was an 11 or 12. He was a really super helpful guy. He was nice. I am very computer illiterate and he was great about it. In the future, I will definitely keep you guys in mind.” – Faith, Customer

You may have saved me $1500. That is what was requested by an electrician to rewire my box due to the double taps. THANK YOU MUCH!” – Ron, Customer

I just wanted to say thank you so much for being here and providing such amazing service! Dr. Gabby was wonderful and totally calmed me down when I was concerned about my little dog, Blue. Keep up the great work and thank you again for a great website.” – Chris, Customer

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