Premium Service Example - Phone Call in Law Category

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  • AttorneyDort

    On Friday I tried to offer a customer the additional phone call 2x, and she was not able to see or find it. She was trying to accept it, but could not find the offer or an accept button. Can you please give me some info on how it is supposed to work for the customer? If I know what happens for them, I can tell them where to look in the future. It's a great idea. Since I am an attorney discussing criminal law issues, I'm very worried about privacy in the online chat area so some things have to be by phone for me. Thank you! And one more question - I'm trying to figure out how to get approved for other categories (I'm a civil and criminal litigation attorney with 17 years exp). I could not figure out how to make the request, so I started a whole new application as an expert for the other categories. Will you be able to connect the two as me? Thank you! good work. your service is way better than when I looked at it in 2012. - chris dort

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  • Anh Nguyen

    Hi Chris, I am forwarding your questions onto Lori and Maria. They will get back to you soon!

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