If an Expert needs assistance with anything Expert related -- policies, procedures, earnings, bugs, etc. -- they will contact Expert Support via the "Submit a request" button located at the top right of the Expert Help Center homepage.
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If attempts to log into JustAnswer or use the "Submit a request" form fail, the Expert may email Expert Support directly at ExpertSupport@justanswer.com so the log-in or submit form issue can be resolved.
**Important Note** Unsolicited communications to JustAnswer employees, moderators, contractors, or other JustAnswer representatives outside of Expert Support is not permitted at anytime. This helps JustAnswer to maintain parity and track requests and issues from multiple Experts. Expert Support will escalate any issues as needed to other departments.