Best Practices For Greetings And Signatures

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3 comments

  • JaySHarrison

    Thank you so much for having this article. I had been using some of the strategies from five to six years ago, and now looking back, the responses looked like we were begging for ACCEPTance and requesting our services again.

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  • RHD-Tech

    Since it seems customers are charged anyways, can we say the following?

    "I hope I have answered all you questions today. If you need further assistance please let me know so I can further assist you. To properly credit me with the amount you are being charged please give me a 3+ on the rating scale."

    Is that not OK? I don't think every user knows that there is no credit given without a rating.

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  • Anh Nguyen

    Hi Stefan, this is okay but you should only send one rating request to the customer per our Buzzing policy: https://experthelp.justanswer.com/hc/en-us/articles/201145180-Buzzing-Policy-Asking-Customers-for-Ratings

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