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Confidential Expert Phone Number Guide

By ExpertOperations |

Want to keep your phone number confidential when you place calls to customers through Premium Services?  Here are a few ways to protect your phone number.

Integrated Phone Call Feature

For Auto Phone Call requests, we have an integrated phone call feature that allows you initiate calls with customers directly through the site. The feature will mask your phone number from the customers.

Google Voice

Using Google Voice, you can create a phone number to give to customers without showing your personal number, along with cool features like voicemail transcription to email and one number for all your phones, for free. Learn more on Google’s website here.

Skype number

On Skype, you can get a Skype number which lets anyone call a number at local rates and you answer on Skype wherever you are in the world. This service is $5 per month.  Learn more on Skype’s website here.

Use caller ID blocking, or contact your carrier

Another easy way to protect your phone number is by taking advantage of standard caller ID. If calling from the U.S. just dial *67 before dialing any number, and your phone number will be blocked for that call only.  For a list of other countries and block codes, click here. For a more long term solution, you can contact your phone carrier and request a complete line block, which conceals your identity on every call you make.  The words “Private,” “Anonymous,” or some other indicator will appear on the called party’s caller ID device instead of your phone number.

iPhone users can block through settings

You can prevent your Caller ID from appearing on your recipient’s phone simply by adjusting your iPhone settings. To do this, click the “Settings” icon on your springboard, and then click the “Phone” icon. This will take you to a new menu. Click the “Show my Caller ID to be taken to another menu. Swipe the switch into the “off” position. Your Caller ID is now blocked, and your recipient will be unable to view your phone number.

Android users can block through settings

Just like the iPhone, you can turn off caller ID for all calls on Android if your carrier allows it. To disable it, go to Settings -> Phone -> Call Settings -> Additional Settings -> Caller ID.

And, if you want an easier option, there’s an app for that. Hide Caller ID ($1.09) lets you block all calls or set up black and white lists for specific contacts. Another popular paid option that works similarly is Secret Sheep ($3.95).

Don’t want to pay? HiddenCall and myCallerID are both free and also give you the option to put a widget on your home screen to quickly turn outgoing Caller ID on or off. Keep in mind that you may have to change the settings for the disable code depending on which country you’re in. You can find a list of codes here.

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