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Week in Review - March 3, 2017

By Anh Nguyen |
Every Friday, the Expert Ops team will recap the latest enhancements, contributions from the Expert community, highlight the week's outstanding Experts, and preview the week ahead.
 
A New Way To See Your Data
We're excited to release a new filter to the Expert Dashboard that gives you more visibility into how you're doing on JustAnswer! When you go to My Dashboard, you will see a drop-down menu right above the graph which lets you view your earning, question volume, average rating, and median response time by category.

Want to know how you're doing between categories? Are you earning more in one category over others? Which category is helping or hurting your rating? You can use this filter to see which of your admitted categories have the greatest impact on your total earnings or which you are rated highest in!

Click here to see the NEW Dashboard >>
 
Expert Tip: How to Deliver Bad News
One of our top Tech Experts, ComputerVauck1, shares his quick tip on how to deliver bad news.
 
This Week's Top Performers
Most 5-Star Ratings Received from ALL Customers
Expert Category Trending
1. md20/20 Appliance +2 (Last week: 3)
2. PaulmoJD Law -1 (Last week: 1)
3. levr Tax +10 (Last week: 13)
4. Docmaddy Health -- (Last week: 4)
5. Lorens35 Law +17 (Last week: 22)
Most 5-Star Ratings Received from Members
Expert Category Trending
1. PaulmoJD Law -- (Last week: 1)
2. levr Tax +9 (Last week: 11)
3. rayanswers Law +19 (Last week: 22)
4. rarewares Appraisal -2 (Last week: 2)
5. retireddebra Law +1 (Last week: 6)
Most Member Questions Responded To in 30 Minutes or Less
Expert Category Trending
1. RichieMe Tech +1 (Last week: 2)
2. PaulmoJD Law -1 (Last week: 1)
3. peterpete190 Cars -- (Last week: 3)
4. AnserGuy81 Tech +13 (Last week: 17)
5. levr Tax +6 (Last week: 11)
Most Auto Phone Call Requests Fulfilled
Expert Category Trending
1. Joyce Stevens Law +1 (Last week: 2)
2. MasterFixIt Tech -1 (Last week: 1)
3. p0llinate Tech +3 (Last week: 6)
4. md20/20 Appliance +4 (Last week: 8)
5. exptech2015 Cars -- (Last week: 5)
 
Coming Up Next Week
 
More enhancements and announcements
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