The JustAnswer Mobile App for Experts

By Anh Nguyen |

Respond to questions wherever you are.

The JustAnswer Mobile App for Experts helps busy Experts stay on top of questions and connected with customers. Available on iPhone and Android, the JustAnswer Mobile App for Experts will give you the flexibility and convenience of responding to questions on-the-go and getting push notifications for customer replies.


Available for iPhone and Android

Whether you have an iPhone or Android phone, you can download and start using the app for Experts right away. Click on the appropriate link below from your smartphone to download the app or go to the app store on your phone and search for 'JustAnswer Experts.'

JustAnswer Mobile App for iPhones

JustAnswer Mobile App for Android phones

Get push notifications

With the app, you will get push notifications instantly alerting you of customer replies on questions you've responded to.

Respond to questions

Whenever and wherever you are, simply open the app to find available questions in your categories and select ones you want to respond to. When responding to a question, you can select whether you'd like to reply as an IR or Answer.

Search or continue where you left off

You can search for questions with specific keywords or category, making it easier for you to find questions that fit your skillset. Questions that you've started working on elsewhere will automatically be added to the Priority or Recent view.

More to come!

Please share your feedback with us as you use the mobile app. We will continue to make further improvements including premium services, more push notifications, and more visibility into your app activity. Stay tuned!

Have more questions? Submit a request


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    Looks great so far! Looking forward to more functionality in the future!

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    I have been using it for a month now. Are their plans to have the app to vibrate or notify with sound when a new question is sent as the request centre on a computer? Also the automatic greeting will that be included in future releases?

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    only need push notification when new questions come

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    Hello, it worked good on my old android platform Samsung phone and popped up notifications when I got resposnes. I just got a new ZTE Blade Zmax Android 7.1 phone and it doesnt pop notifications? App works slowly.