Meet Your Moderators

By Anh Nguyen |

As JustAnswer Experts, you have the Expert Operations team available to answer your questions and help you to be successful on the site. The team starts with the Category Moderators. These superstars are your first point of contact if you have any questions about the site or need help finding questions. They’ll also try to point you to questions you may be able to answer.  

Please only contact the Moderator for your own categories.

Nicola Jewell


I look after the Legal, Tax, Medical, and General categories and have worked with JA since 2013 and really love it, particularly the great people I work with.  I prefer to say YES to a challenge rather than no!  My real name is Nicola but we always end up at “Nikki” sooner rather than later...

Fun fact: I actually like Henry James novels.

Hobbies: hiking, wandering around France, reading, cooking, camping, tennis.

You can contact me easily on:


Site PM: Nicola-mod

Skype: nikki.jewell.prl

Oleksandra Volynets


I joined JA in June 2018 and I’m very happy about it. I like to help people and JA makes it possible. I feel very motivated if I can match customers and Experts, and help them to resolve their issues. I’m from Ukraine - Lviv.  My real name is Oleksandra, but everybody calls me Sasha. My main categories are Cars, Pets, Tech, and Home Improvement.

Fun fact: I’m a big fan of Harry Potter. I can’t tell how many times I read the books 😊

Hobbies: traveling, pets, reading.

You can contact me easily on:


Site PM: oleksandrav-mod

Skype: live:oleksandrav.mod.ja


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